Portfolio & Professional Record

Geoff Hesselton

Director of Technology Delivery

LinkedIn Chester Springs, PA

Geoff leads complex ERP and business-optimization programs, with 15+ years turning fragmented systems and processes into ones that scale. His work spans financial accounting, CRM, operations, and BI platforms — moving initiatives from business case through post-deployment retrospective, and doing it in a way that keeps globally distributed teams aligned along the way.

Experience

2024
—
Present

LMC

Wayne, PA · Director of Technology Delivery (Senior IT Program Manager, 2024–2026)

  • Program lead for a Dynamics 365 Customer Engagement quote-to-order implementation.
  • Directed the rip-and-replace of a legacy COBOL financial system with LBMX, an industry-specific ERP platform.
2023
—
2024

Enviri — Clean Earth

King of Prussia, PA · Product Manager (Contract)

  • Ran post-MVP roadmap for Waste Profiles, the record set driving field service, transport, and compliant disposition across Clean Earth's ERP consolidation (OneCORE).
  • Set testing and acceptance standards that cut UAT effort and post-deployment defects significantly.
2021
—
2023

Recovery Centers of America

King of Prussia, PA · IT Program Manager

  • Directed PMO activity across Operations, IT, BI, Lab, and Contact Center divisions; launched a single dashboard tracking a 60+ project portfolio.
  • Led a data-driven contact center overhaul that raised average daily inpatient census 14% year over year.
2019
—
2020

RTZN Brand Strategy

West Chester, PA · Supply Chain Manager

Consolidated two warehouses into a 7,000 sq ft distribution center and reconfigured the WMS, cutting per-piece pick times 40%.

2017
—
2019

LongLeaf Construction Services

West Chester, PA · Project Manager

Managed budget, scheduling, and delivery for landscape and construction projects, including two full studio build-outs.

2013
—
2016

Thermo Fisher Scientific

Allentown, PA · Business Analyst / Product Owner

Owned GPM, a proprietary global ERP, and led supply chain process mapping across 20 manufacturing and distribution sites (ARGO).

2010
—
2013

Capgemini Consulting

New York, NY · Senior Consultant

ERP delivery across Oshkosh, Gap Inc., Tervita, and Arris International — functional design, testing leadership, and process transformation.

2006
—
2010

Philadelphia Housing Authority

Philadelphia, PA · Senior Business Analyst

Led a legacy-to-web CRM conversion serving 80+ regional offices and a PeopleSoft eProcurement rollout.

Tools & Systems

Project Management

  • MS Project · Jira · Smartsheet
  • Lucidchart · Visio
  • Azure DevOps · SharePoint Admin
  • Excel (expert)

Enterprise Systems

  • Dynamics 365 CE · LBMX
  • CRM platforms
  • Financial & supply chain systems
  • Oracle SQL · MS SQL Server

Education & Certifications

B.S. Business Administration
Supply Chain & Management Information Systems
Penn State
Certified ScrumMaster®
Scrum Alliance
Business Analysis & PMBOK Certificate
George Washington University / ESI